At PeriPus Brand, customer satisfaction is our top priority. We strive to ensure that you are completely satisfied with your purchase.

📅 Return Window
You may request a return within 30 days of receiving your order. To be eligible for a return, items must be unused, unwashed, and in their original condition and packaging with all original tags intact.

📩 How to Request a Return
To initiate a return, please contact us at support@peripusbrand.com with your order number and the reason for the return. Our support team will review your request and provide return instructions within 24–48 business hours.

⚠️ Important Notice Before Returning
Please do not send any items back without receiving return approval and instructions from our support team. Unauthorized returns may be refused or delayed.

📦 Return Shipping
Customers are responsible for return shipping costs unless the item received was defective, damaged, or incorrect. In such cases, PeriPus Brand will cover the return shipping cost.

💳 Refund Process
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, refunds will be processed within 5–7 business days and issued to the original payment method used at checkout.

🚫 Non-Returnable Items
The following items are non-returnable and non-refundable:

• Gift cards
• Clearance or final sale items
• Personalized or custom-made items
• Items returned without original packaging or showing signs of use

💰 Restocking Fees
We do not charge any restocking fees on approved returns that meet the above conditions.

❗ Defective or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us within 48 hours of delivery at support@peripusbrand.com. We will arrange a replacement or refund and cover all return shipping costs.

📍 Return Address
Return address details will be provided by our support team after your return request has been approved.

📞 Contact Us

If you have any questions, concerns, or need assistance, please feel free to contact us using the details below. Our support team is always happy to help.

📧 Email Support
support@peripusbrand.com

🕘 Business Hours
Monday – Friday: 9:00 AM – 5:00 PM (EST)

📍 Business Address
PeriPus Brand LLC
7176 Jessman Road East Drive
Indianapolis, IN 46256
United States

📩 How to Reach Us
For faster assistance, please include your order number when contacting us.

🔒 Secure & Trusted Support
We are committed to providing fast, secure, and reliable customer support.